Wilmington NC's Party Rental Specialists

Yes! We are fully licensed and insured. Our commercial general liability insurance protects Bounce House Wilmington in the event of accidents caused by our equipment or staff. We also carry equipment insurance for added protection. A Certificate of Insurance (COI) is available by request and we can add your venue or name as an additional insured if needed.

Great question. Our insurance protects our business and equipment — not renters personally. If someone is injured due to our equipment or setup, our policy kicks in. However, our coverage does not automatically extend to protect you as the renter. In rare cases where a guest decides to pursue legal action against you directly (a real buzzkill move), that would typically be handled by your homeowner’s or event insurance.

The good news? If you want added peace of mind, we can list you as an additional insured on our policy for your specific event — just ask, and we’ll handle it.

• General Liability: $1,000,000 per occurrence / $2,000,000 aggregate — covers injuries or property damage due to our negligence.
• Property Coverage: $75,000 for owned equipment + $25,000 business property.
• Additional Insured Option: We can add you or your venue to our policy for extra protection during your event.

If you need proof of coverage or a custom COI, we're happy to send it over!

Some venues, HOAs, or schools require it to host events on their property. It gives them peace of mind by extending our policy coverage to protect them for the duration of your event. It can also help protect you as the renter. We're happy to add anyone required — just let us know!

Yes, the surface matters. Water slides must be set up on level, soft ground — ideally grass. For safety reasons, we do not allow setup on concrete, gravel, or rocks when using water.

You’ll need a level area about 4 feet wider and longer than the inflatable’s footprint, with at least 24 feet of vertical clearance. We can set up on grass, turf, pavement, or inside gyms — just let us know ahead of time so we can bring the right anchors!

We sure do! Just check with your park for permit requirements. If no power is available, you’ll need to rent a generator — and we’ve got those, too.

Yes! We deliver, set up, and sanitize every unit before your event starts. After the party, we return for safe breakdown and pickup. You don’t lift a finger.

You’ll choose a drop-off and pick-up time during checkout. Our drivers start deliveries as early as 7am and schedule routes to match customer windows as best we can.

Most units take about 35–45 minutes to set up. Larger inflatables or multiple items may take up to 90 minutes. Our team handles everything.

Our trained crew will return to handle teardown. It can take 30–90 minutes depending on what was rented. Please don’t release the unit to anyone else — our team will check ID if needed.

Each inflatable must be within 75 feet of an outlet. We supply heavy-duty extension cords and can provide generators if needed. You’ll see power needs listed on each rental’s page.

Yes — when used properly. Every unit is cleaned, inspected, and tested. We also provide clear safety instructions and require adult supervision at all times during use.

You'll need to provide a safe, level setup location and ensure adult supervision. You’re also responsible for the unit’s care during your rental. No silly business — safety first!

No problem. Just reach out to us here and we’ll be happy to help!

We require at least 3 days' notice. The sooner you book, the better your chances of getting your preferred time!

Cancel within 48 hours for a full refund. After that, we’ll help you pick a new date. Weather-related cancellations are fully refundable.